So you can enjoy a relaxing and pleasant stay...

SERVICES

Colorful yukata for our female guests!
We have a selection of eight colors for you to choose from! Why not choose a color to match your mood?

Large car park
We have space for 80 cars in our car parks outside the hotel.
525 yen (incl. tax) per car per night.

Shuttle bus
We have two buses, one with a capacity of nine, and the other of twenty-eight. Our shuttle service runs to JR Matsue Station every morning. (Every 30 minutes between 7:00am and 9:00am)

LAN
Computers are available to rent. (1,000 yen per night) (Limited number available)

Convenience store in the hotel
Y Shop (7:00am - 12:00am)
The store sells lunch boxes, alcohol, cigarettes, magazines, daily items and souvenirs.

A roof top beer garden overlooking Lake Shinji.
Enjoy summer gazing out across Lake Shinji with a cold beer!
Both the Main building and Annex have roof top beer gardens which are open from May to August. They are the perfect places from which to see the annual firework display over the lake!

Rent-a-cycles
There are many sightseeing spots which are accessible by bicycle.
Fee (for guests staying at the hotel): up to one hour: free, up to four hours: 315 yen, up to eight hours: 525 yen, up to twelve hours: 840 yen.
Free of charge for guests staying at the hotel.

Wheelchair
There is a wheelchair in the hotel lobby which you may use free of charge.

Coin-operated washing machines
There are three washing machines and two driers located on the 1st floor of the car park.
About the Specialbed
Special beds are available for tall people upon request.
(Limited number available, so please request in advance.)

Guest room services/amenities

Room temperature
The room temperature can be controlled with the air conditioning unit.
Window
The windows cannot be opened for safety reasons. If you would like to open the window for ventilation, please contact the front desk.
Cleaning
Please bring the items to the front desk. Please note that this service is not available for underwear.
Washing machines
There are three washing machines and two driers located on the 1st floor of the car park for your use. (fee charged)
Wake-up call
On the phone in your room press the wake-up call button or press (6) and enter your desired time (24-hour clock)(E.g. for 6:30 am: (wake-up call) (0) (6) (3) (0))
Press (6) (9) to cancel.
Inquiries about the telephone
Please contact the front desk.
International calls
After pressing the outside line button or (0), dial 001, the country code and then the number.
Dialing outside
For domestic calls: press the outside line button or (0), and dial the number.
Ice
If you require ice, please call the front desk before going down to collect it.
Calling other guest rooms
To call other guest rooms in the hotel, first dial (1) for Main building or (2) for Annex, then the room number.
Room usage times and extra charges.
You may use the room until 10:00am
You will be charged an extra fee after 10:00am. If you wish to extend your stay, please contact the front desk.(800 yen for every extra hour stayed.)
Refrigerator
The refrigerator is normally switched off, so please turn the power on if you wish to use it.

Hotel services, transport and surrounding area guide

Luggage storage
The front desk can store your luggage for you at check-out. and also before you check-in.
Taxis
Please inquire at the front desk.
Stamps
Stamps are on sale at the front desk.
Photocopying
Black and white: 20 yen per page. Color: 50 yen per page.
Fax
It is free to receive faxes. A charge plus 20 yen per page is required to send faxes.
Sightseeing information
The staff at the front desk can give you information. Please feel free to inquire for details.

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